Terms of Service

These Terms of Service (this “Agreement”) govern your access to and use of the services offered by Joshua Robert Bradford, an individual resident of the State of Florida, United States, doing business under the name Dunamis Studios (“Company,” “Dunamis Studios,” “we,” “us,” or “our”), including the HubSpot marketplace applications published by Dunamis Studios (each a “Service” and collectively the “Services”), the dunamisstudios.net website, the Dunamis Studios account system, and any related APIs or documentation.

The Services currently include Debrief and Property Pulse. Additional Services released by Dunamis Studios from time to time are covered by this Agreement upon their release. Service-specific terms for each Service are set forth in the applicable addendum incorporated by reference in §19.

By clicking “I agree,” creating an account, installing any Service, or using any of the Services, you agree to this Agreement, the applicable Service addendum(a), the Privacy Policy, and the Data Processing Addendum, which are incorporated by reference. If you are entering this Agreement on behalf of an entity, you represent that you have authority to bind that entity and “Customer” or “you” refers to that entity. If you do not have authority, or if you do not agree, do not use the Services.

• “Anthropic” means Anthropic, PBC, the operator of the Claude large language model API used by certain Services.
• “Customer Data” means the data, including personal data, that Customer or its users cause to be transmitted into a Service, including HubSpot Data, prompts, configuration, and Output Customer chooses to persist.
• “Documentation” means the user-facing product documentation published at dunamisstudios.net/help and within each Service, as updated from time to time.
• “HubSpot Data” means data retrieved from Customer’s HubSpot portal via the OAuth authorization Customer grants at install, within the scopes Customer approved.
• “Output” means data, content, or material a Service produces from Customer Data in the course of delivering its functionality, including AI-generated content where applicable. Service-specific forms of Output are defined in the applicable addendum.
• “Service Addendum” means the Service-specific terms incorporated into this Agreement under §19.
• “Sub-processor” means a third party engaged by Dunamis Studios that processes Customer Data as part of delivering a Service, as listed at /legal/subprocessors.
• “Usage Policy” means Anthropic’s Usage Policy, currently at anthropic.com/legal/aup, as updated by Anthropic from time to time.

Each Service reads Customer’s HubSpot Data under the OAuth authorization Customer grants at install and provides functionality as described in that Service’s Documentation and addendum. Where a Service uses artificial intelligence, it transmits relevant records to Anthropic’s Claude API over an encrypted connection, as described in §7 and the applicable addendum.

Subject to this Agreement, the applicable Service addendum, and Customer’s payment of applicable fees, Dunamis Studios grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription or license term to access and use the applicable Service solely for Customer’s internal business purposes. All rights not expressly granted are reserved.

Customer represents, warrants, and covenants that:

• Customer has the right and lawful basis (including any required consents, notices, and legitimate interests) to share HubSpot Data and any other Customer Data with Dunamis Studios, Anthropic (where applicable), and the Sub-processors, for the purposes described in the Privacy Policy and DPA.
• Customer will maintain the confidentiality of its account credentials and is responsible for all activity under its account and within its HubSpot portal as to each Service.
• Customer will comply with all applicable laws in its access and use of the Services, including export-control, sanctions, data protection, consumer protection, anti-spam, and employment laws.
• Sensitive-data prohibition. Customer will not submit or cause any Service to process any of the following: (a) “special categories of personal data” under GDPR Article 9 (health, genetic, biometric, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, sex life or sexual orientation data); (b) “sensitive personal information” under the CCPA as amended by the CPRA (including government-issued identifiers, financial account, precise geolocation, genetic, biometric identification, health, sex life or sexual orientation, mail/email/text-message content, and union membership); (c) protected health information (PHI) subject to HIPAA; (d) payment card data within the scope of PCI DSS; (e) information about individuals known or reasonably believed to be under age 16; or (f) any other category of sensitive, restricted, or regulated personal data for which Customer lacks the legal right to transfer to a US processor under the Services’ described data flow.
• Customer will not use any Service in any HubSpot-restricted industry or in a way that would cause Customer or Dunamis Studios to breach HubSpot’s Customer Terms of Service, Acceptable Use Policy, or Data Processing Agreement.
• Customer is solely responsible for its HubSpot configuration, including which users have access, which properties are populated, which are considered sensitive, and for keeping its HubSpot account in good standing.

Plans and pricing. Each Service is offered on pricing terms set forth in the applicable Service addendum and published at the Service’s product page. Fees and plan structures may be updated on notice as described below.

Recurring subscriptions. For Services sold on a recurring subscription basis (including Debrief), subscriptions renew automatically at the end of each billing period at the then-current rate unless cancelled. At checkout, Customer provides affirmative consent to auto-renewal and will receive a retainable confirmation email summarizing the plan, price, renewal cadence, and the cancellation path. Customer may cancel auto-renewal at any time from the Dunamis Studios account dashboard — the cancellation path is at least as easy as signup. Dunamis Studios implements this practice to comply with ROSCA and applicable state automatic-renewal laws (ARLs), notwithstanding the 8th Circuit’s July 2025 vacatur of the FTC’s “Click-to-Cancel” rule.

One-time licenses. For Services sold on a one-time fee basis (including Property Pulse), Customer pays a single fee per HubSpot portal at install. Service-specific refund terms are set forth in the applicable addendum.

Annual plans and reminders. If annual plans are offered for any Service, Dunamis Studios will send a pre-renewal reminder 15 to 45 days before the renewal date, as required by applicable ARLs and card-network rules.

Price changes. Dunamis Studios may change fees for a Service on at least thirty (30) days’ email notice to the administrative contact on the account. Price changes for recurring subscriptions take effect at the next renewal; if Customer does not agree, Customer may cancel before the renewal date. One-time license prices apply to new installations only; prior paid installations are not re-billed.

Cancellation. For recurring subscriptions, Customer may cancel at any time. The subscription remains active, and any applicable usage allotment remains available, through the end of the current paid period. No pro-rata refunds are issued for partial periods except as required by law or as set forth in the applicable Service addendum. For one-time licenses, refund eligibility is defined in the applicable Service addendum.

Payment processing and taxes. Payments are processed by Stripe, Inc.; Customer’s payment is subject to Stripe’s terms. Fees are stated exclusive of applicable taxes. Customer is responsible for all VAT, GST, sales tax, use tax, and similar taxes levied on the purchase, excluding taxes on Dunamis Studios’s net income. Dunamis Studios uses Stripe Tax to calculate and collect these amounts where applicable. Business customers in the EU with a valid VAT identification number may be subject to the reverse charge, in which case Customer is responsible for self-accounting for VAT under its local rules.

Non-payment. If a charge is declined or fails, Dunamis Studios may suspend the affected Service after reasonable notice and may terminate the subscription or license for cause if the failure persists (see §13).

Anthropic flow-through. For any Service that transmits data to Anthropic’s Claude API, Anthropic’s Usage Policy (available at anthropic.com/legal/aup) is incorporated into this Agreement by reference. Customer will comply with it as if Customer were a direct Anthropic customer. The applicable Service addendum identifies which Services transmit data to Anthropic.

In addition, Customer will not, and will not permit its users or any third party to:

• use any Service for any unlawful purpose, or to infringe or misappropriate the intellectual property, privacy, publicity, or other rights of any person;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, model weights, prompts, or underlying components of any Service, except to the extent permitted by non-waivable law;
• share credentials, resell, sublicense, or provide the Services to any third party on a service-bureau basis;
• use any Service in a manner that imposes an unreasonable or disproportionately large load on Service or Sub-processor infrastructure, or that interferes with or disrupts Service integrity or performance;
• use any Output or data obtained from a Service to develop, train, fine-tune, or improve any artificial-intelligence or machine-learning model that competes with Anthropic’s models or any Service (flow-through of Anthropic Commercial Terms §D.4 where applicable);
• attempt to circumvent, jailbreak, or prompt-inject any AI-enabled Service, or induce such a Service to generate content that violates the Usage Policy or applicable law;
• use any Service to generate, transmit, or facilitate child sexual abuse material; non-consensual intimate imagery; election disinformation; harassment or targeted intimidation of individuals; impersonation of a person or entity; malicious cyber-operations (malware, phishing, intrusions); or terror-facilitating content;
• use any AI-generated Output as the sole basis for an employment, credit, healthcare, insurance, housing, education, legal-advice, or similarly significant decision about an identifiable individual without qualified human review (see §7);
• submit data in violation of the sensitive-data prohibition in §4.

Violation of this Acceptable Use Policy is a material breach and grounds for immediate suspension or termination under §13.

Scope. This Section applies only to Services that use artificial intelligence to generate Output. The applicable Service addendum identifies which Services use AI and defines the form of AI-generated Output for that Service.

Ownership. As between the parties, and subject to Customer’s payment of applicable fees and compliance with this Agreement, Customer owns the AI-generated Output produced for its account. Dunamis Studios assigns to Customer all right, title, and interest (if any) Dunamis Studios may have in such Output. Customer grants Dunamis Studios a worldwide, non-exclusive, royalty-free license to host, store, transmit, and display the Output solely as necessary to operate the applicable Service and to comply with law. Dunamis Studios does not claim any ownership or proprietary right in the HubSpot Data or other Customer Data used to generate Output.

No exclusivity. Large language models generate probabilistically. Substantially similar Output may be generated for other customers operating on comparable input. Customer does not have an exclusive right to any specific phrasing, fact, or structural element of AI-generated Output except to the extent of the copyright or other right Customer independently holds in the underlying material.

Copyrightability caveat. AI-generated Output that lacks meaningful human creative contribution may not be protectable by copyright under Thaler v. Perlmutter (D.C. Cir. 2025) and the US Copyright Office’s January 2025 report on AI-assisted authorship. If Customer wants copyright protection, Customer should add human creative editing to the Output before use.

No training of competing models. Customer will not use AI-generated Output, or any data obtained from a Service, to develop, train, fine-tune, or improve any AI or machine-learning model that competes with Anthropic’s models or any Service. This restriction is a flow-through of Anthropic Commercial Terms §D.4.

To the extent Dunamis Studios processes personal data on behalf of Customer in providing any Service, the Dunamis Studios Data Processing Addendum (the “DPA”) is incorporated into this Agreement by reference. The DPA governs Dunamis Studios’s processing of personal data as a processor / service provider, including international transfer mechanisms (EU Standard Contractual Clauses Modules 2 and 3, UK International Data Transfer Addendum, Swiss Addendum, and the Data Privacy Framework for DPF-certified Sub-processors).

Dunamis Studios publishes its current list of Sub-processors at /legal/subprocessors and commits to thirty (30) days’ advance notice of new Sub-processors that will process Customer Personal Data, subject to the upstream asymmetry disclosed on that page.

Dunamis Studios will assist Customer with data-subject requests as required by the DPA, notify Customer of any personal-data breach without undue delay and in any event within 48 hours of confirmed discovery (see DPA §9), and, on termination, delete or return Customer Data as described in §13.

Each party (the “Receiving Party”) may be exposed to non-public information of the other party (the “Disclosing Party”) that is marked or identified as confidential, or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure (“Confidential Information”). Confidential Information includes Customer Data, non-public business and technical information, pricing, and roadmap.

The Receiving Party will: (a) protect the Confidential Information using at least the same degree of care it uses to protect its own confidential information of like importance, but in no event less than reasonable care; (b) use it only as necessary to exercise rights and perform obligations under this Agreement; and (c) limit access to personnel and contractors who need to know it and who are bound by confidentiality obligations at least as protective as this Section.

Obligations of confidentiality continue for five (5) years after disclosure, except that obligations as to trade secrets continue for so long as the information qualifies as a trade secret under applicable law.

Customary exceptions apply: information that is or becomes public without breach; was rightfully in the Receiving Party’s possession without obligation of confidentiality; is independently developed without use of Confidential Information; or is rightfully obtained from a third party without restriction. Either party may disclose Confidential Information to the extent required by law or lawful process, provided that, where legally permitted, it gives the Disclosing Party prompt notice and reasonable cooperation to seek a protective order.

Limited service warranty. Dunamis Studios warrants that each Service will perform in material conformance with its Documentation during the subscription or license term. Customer’s sole and exclusive remedy, and Dunamis Studios’s entire liability, for breach of this warranty is, at Dunamis Studios’s option, (a) re-performance of the non-conforming Service, or (b) refund of the pro-rated fees for the non-conformance period (for recurring subscriptions) or a pro-rated refund of the one-time fee (for one-time licenses, calculated based on the lesser of time remaining in the refund window or Dunamis Studios’s reasonable determination of impaired use). This warranty is void to the extent non-conformance is caused by Customer’s breach, third-party products, force majeure, or use outside the Documentation.

Customer indemnity. Customer will defend, indemnify, and hold harmless Dunamis Studios, Joshua Robert Bradford personally, and their respective affiliates, officers, employees, contractors, and agents from and against any third-party claim, action, proceeding, or demand, and all resulting damages, fines, judgments, settlements, and reasonable attorneys’ fees, arising out of or relating to: (a) Customer’s Customer Data, including claims that such data was collected, used, or shared without legal basis or required consents; (b) Customer’s breach of §4 or §6, including any submission of sensitive data categories; (c) Customer’s or its users’ reliance on or acting upon AI-generated Output without qualified human review; (d) Customer’s combination of any Service with any product, service, data, or content not provided by Dunamis Studios; or (e) Customer’s violation of applicable law.

Dunamis IP indemnity (narrow). Dunamis Studios will defend Customer from and against any third-party claim that Customer’s authorized use of a Service, strictly in accordance with this Agreement and the Documentation, infringes that third party’s US patent, copyright, trademark, or trade secret, and will pay resulting damages finally awarded against Customer by a court of competent jurisdiction or a settlement Dunamis Studios agrees to in writing. This obligation does not apply to claims arising from or related to: (i) Customer Data, AI-generated Output, or any combination thereof; (ii) use of a Service after notice to discontinue; (iii) Customer’s modifications or use not in accordance with the Documentation; (iv) combinations with non-Dunamis products, services, or data; or (v) Customer’s specifications or instructions. AI-generated Output is expressly excluded from the Dunamis IP indemnity; upstream Anthropic does not indemnify Dunamis Studios for Output IP claims at this tier, and Customer acknowledges that Dunamis Studios cannot offer an indemnity it does not itself hold.

Dunamis options on an IP claim. If a Service, or any component, is or in Dunamis Studios’s reasonable opinion is likely to become the subject of an IP claim, Dunamis Studios may, at its option and expense: (x) procure the right for Customer to continue using the Service; (y) modify the Service to be non-infringing while substantially preserving its functionality; or (z) terminate the affected subscription or license and refund any unused pre-paid fees for the period after termination (for recurring subscriptions) or a pro-rated refund of the one-time fee (for one-time licenses). The preceding options and the defense described in this Section state the entire liability of Dunamis Studios, and Customer’s exclusive remedy, for IP infringement claims.

Procedure. The indemnified party will promptly notify the indemnifying party of the claim, give the indemnifying party sole control of the defense and settlement (provided the settlement does not impose monetary obligations or admissions of liability on the indemnified party without its consent), and provide reasonable cooperation at the indemnifying party’s expense.

Carve-outs from the cap. The foregoing limits do not apply to: (i) a party’s indemnification obligations under §11; (ii) breach of §9 (Confidentiality); (iii) Customer’s failure to pay undisputed fees; (iv) Customer’s breach of §6 (Acceptable Use Policy) or the sensitive-data prohibition in §4; (v) infringement or misappropriation of the other party’s intellectual property; or (vi) liability that, under Florida law or other applicable non-waivable law, cannot be limited or excluded, including liability for fraud, gross negligence, or willful misconduct, and liability for personal injury or death. For those carve-outs, liability is determined by applicable law without the above caps.

Non-waivable consumer rights. Nothing in this Section limits any non-waivable right of a consumer under applicable law. Where a consumer law of a jurisdiction (including UK UCTA, EU consumer law, or a US state consumer-protection law) requires broader liability than stated above, that law governs to the minimum extent required.

Basis of the bargain. Customer acknowledges that the limits and allocations of risk in this Agreement are fundamental elements of the bargain between the parties and a material inducement to Dunamis Studios to provide the Services at the fees charged.

Term. This Agreement begins when Customer first accepts it and continues until all subscriptions and licenses have expired or been terminated.

Customer cancellation. For recurring subscriptions, Customer may cancel from the account dashboard at any time; the subscription remains active through the end of the current paid period. For one-time licenses, the license continues in perpetuity per HubSpot portal subject to this Agreement, but Customer may uninstall from HubSpot at any time. Refund terms are governed by the applicable Service addendum and §5.

Termination by Dunamis Studios. Dunamis Studios may terminate this Agreement or any subscription or license: (a) for cause on fifteen (15) days’ notice of non-payment that remains uncured after the notice period; (b) for cause on thirty (30) days’ notice of any other material breach that remains uncured after the notice period; (c) for convenience on thirty (30) days’ notice, with a refund of any unused, pre-paid fees for the period after termination (for recurring subscriptions) or a reasonable pro-rated refund (for one-time licenses); or (d) immediately on notice for a violation of §6 (Acceptable Use Policy), for a security risk presented by Customer’s use, or if required by Anthropic or any other Sub-processor or by law.

Effect of termination — data. On termination or expiration, Customer has a thirty (30)-day export window during which Customer may export its data through the applicable Service’s export tooling (where available). After the export window, Dunamis Studios will delete Customer Data from active production systems within sixty (60) days of termination; data residing in backups is deleted on its natural backup-rotation cycle (generally within 30–90 days). Customer retains ownership of Output it has previously exported; those exports are outside the Service and are Customer’s responsibility.

Survival. The following Sections survive termination or expiration: §2 (Definitions, as needed to interpret surviving Sections), §7 (AI Output, including the sub-cap), §9 (Confidentiality), §10 (Warranty disclaimer), §11 (Indemnification), §12 (Limitation of Liability), §15 (Governing Law and Disputes), §16 (Assignment), and §18 (General), along with any surviving provisions set forth in the applicable Service addendum.

Non-affiliation. HubSpot® is a registered trademark of HubSpot, Inc. The Services are independently developed and operated by Dunamis Studios and are not affiliated with, endorsed by, sponsored by, or certified by HubSpot, Inc.

Customer HubSpot obligations. Customer agrees that its use of any Service, including the OAuth authorization Customer grants at install, will not cause Customer or Dunamis Studios to breach HubSpot’s Customer Terms of Service, Acceptable Use Policy, or Data Processing Agreement. Customer will not use any Service in any industry or manner HubSpot has restricted or prohibited.

OAuth authorization lifecycle. Customer’s HubSpot Super Admin authorizes each Service via HubSpot OAuth at install and may revoke authorization at any time through the HubSpot Connected Apps interface. On uninstall or revocation, Dunamis Studios will treat the event as termination of the subscription or license for the affected portal and will follow the deletion process described in §13.

Governing law. This Agreement is governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal dispute resolution (mandatory prerequisite). Before initiating arbitration or court proceedings, the party raising the dispute will send a written notice to the other party describing the claim in reasonable detail. The parties will then attempt in good faith, for at least thirty (30) days, to resolve the dispute through direct discussion between authorized representatives. Written notice to Dunamis Studios goes to legal@dunamisstudios.net; notice to Customer goes to the administrative contact on the account.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement or any Service that is not resolved through the informal process will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The seat and legal place of arbitration is Florida, United States. The arbitration will be conducted by one arbitrator selected in accordance with AAA rules. The arbitrator’s award is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Each party agrees that disputes will be resolved individually, on a non-class, non-representative basis. Neither party will seek to have any dispute heard as a class action, collective action, or mass action, or to join or consolidate its claim with the claim of any other person. If this waiver is held unenforceable as to any particular claim, that claim will be severed and litigated in the courts identified below, while the balance of this Section continues to apply.

Injunctive relief in court (carve-out). Notwithstanding the arbitration agreement, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent or enjoin actual or threatened infringement, misappropriation, or violation of intellectual property rights or breach of confidentiality obligations. The exclusive courts for such actions are the state and federal courts located in the State of Florida, and the parties consent to personal jurisdiction and venue in those courts.

Contractual statute of limitations. Any claim or action arising out of or relating to this Agreement must be brought, whether in arbitration or in court (for the injunctive carve-out above), within one (1) year after the cause of action accrues. Claims not brought within that period are permanently barred.

Customer may not assign this Agreement or any of its rights or obligations under it, in whole or in part, by operation of law or otherwise, without Dunamis Studios’s prior written consent. Any attempted assignment without that consent is void.

Assignment by Company. Dunamis Studios (and Joshua Robert Bradford personally) may assign this Agreement, in whole or in part, without Customer’s consent, to (a) an affiliate; (b) a successor entity formed by Company, including upon incorporation of Company as a limited liability company or corporation in any US state; or (c) any acquirer of all or substantially all of the assets, equity, or business relating to the Services. On any such assignment, Dunamis Studios will notify Customer by email, and the assignee will step into Dunamis Studios’s rights and obligations going forward. Subject to the foregoing, this Agreement binds and benefits the parties and their permitted successors and assigns.

Dunamis Studios uses commercially reasonable efforts to make each Service available and performant, but does not commit to any uptime percentage or service-level credit regime under this Agreement. Any formal service-level agreement (SLA) with uptime commitments or service credits must be executed in a separate, signed enterprise agreement.

Any availability or performance commitment Dunamis Studios makes expressly excludes events and conditions outside its direct control, including outages, degradations, rate limits, or terms changes imposed by HubSpot, Anthropic, Vercel, Upstash, Stripe, Resend, or any other Sub-processor; internet, telecommunications, or utility failures; and Customer’s systems or actions.

Notices. Notices to Dunamis Studios must be sent to legal@dunamisstudios.net with postal copy to Joshua Robert Bradford d/b/a Dunamis Studios, 2269 Twin Fox Trail, St. Augustine, FL 32086, United States. Notices to Customer may be sent to the administrative email on the account and are deemed given on transmission.

Severability. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions continue in full force, and the invalid provision will be modified to the minimum extent necessary to be enforceable while preserving the parties’ original intent.

Entire agreement. This Agreement, together with the applicable Service addendum(a), the Privacy Policy, the DPA, the Sub-processors list, and any signed order forms, constitutes the entire agreement between the parties regarding the Services and supersedes any prior or contemporaneous communications. Pre-printed terms on a Customer-issued purchase order are rejected and have no effect.

No waiver. A failure or delay in exercising any right is not a waiver of that right.

Force majeure. Neither party is liable for any failure or delay in performance, other than the obligation to pay, caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemics, labor disputes, governmental action, internet or telecommunications failures, and outages or terms changes imposed by HubSpot, Anthropic, Vercel, Upstash, Stripe, Resend, Amazon Web Services, Google Cloud, or any other underlying provider.

Export control and sanctions. Customer will comply with all US export-control, sanctions, and anti-boycott laws, including those administered by OFAC and BIS. Customer represents it is not located in, under the control of, or a national or resident of any country or entity subject to comprehensive US sanctions.

Relationship of the parties. The parties are independent contractors. This Agreement creates no partnership, joint venture, agency, or employment relationship.

Headings. Section headings are for convenience and do not affect interpretation. References to “including” mean “including without limitation.”

Updates to this Agreement. Dunamis Studios may update this Agreement from time to time. For material changes, Dunamis Studios will provide at least thirty (30) days’ email notice to the administrative contact; the updated Agreement takes effect on the stated effective date. If Customer does not agree to the update, Customer may cancel under §13 before the effective date.

Each Service is governed by a Service-specific addendum that sets forth the Service’s description, pricing, refund terms, and any Service-specific data-handling, AI-use, or operational details. The following addenda are incorporated into and form part of this Agreement and are reproduced below on this page:

• Debrief Service Addendum
• Property Pulse Service Addendum

Where an addendum conflicts with this master Agreement, the addendum controls as to the specific Service it covers. Additional addenda may be added for new Services without requiring re-acceptance of this master Agreement; Customer is bound by an addendum only for Services it installs or uses.

Debrief is an AI-powered handoff-intelligence application for HubSpot. When a record changes hands in HubSpot (contact, company, deal, or ticket ownership transfer), Debrief retrieves the relevant record and its associated context from Customer’s HubSpot portal, transmits that data to Anthropic’s Claude API over an encrypted connection, and returns two types of AI-generated Output:

• (a) a structured handoff brief summarizing the record, its recent activity, and context relevant to the new owner, displayed inside Customer’s HubSpot portal (a “Brief”); and
• (b) a conversational message the prior owner can send to the new owner accompanying the Brief (a “Handoff Message”).

Briefs and Handoff Messages together constitute “AI Output” for purposes of the Master Agreement §7 and are subject to the AI Output terms therein, including the AI Output sub-cap in §12.

Debrief transmits Customer’s HubSpot Data to Anthropic, PBC’s Claude API as described in the Dunamis Studios Privacy Policy §5. Anthropic does not use API data to train its models, and Anthropic retains API inputs and outputs for up to seven (7) days for abuse monitoring before deletion. See the Privacy Policy for the full data flow.

Debrief is offered on monthly subscription tiers published at /custom-development/pricing. Current tiers are:

• Starter — 50 credits per month
• Pro — 250 credits per month
• Enterprise — 1000 credits per month

A “credit” entitles Customer to one Brief-and-Handoff-Message generation. Fees, credit allotments, and feature sets are governed by the pricing page and may be updated on notice as described in the Master Agreement §5.

First-month bonus. Each tier includes a one-time first-month bonus equal to two (2) times the monthly credit allotment for that tier (currently 100, 500, and 2000 credits respectively for Starter, Pro, and Enterprise). The bonus applies to the first billing period only, is not pro-rated on mid-cycle tier changes, and is not redeemable for cash or credit toward future periods.

Debrief subscriptions are billed monthly in advance and do not issue pro-rata refunds for partial periods, except as required by law or as set forth in the Master Agreement §10 (limited service warranty remedy) or §13 (termination for convenience remedy).

Monthly allotment credits do not roll over. On the first day of each new billing period, Customer’s monthly-allotment balance is reset to the tier’s monthly allotment (plus any active first-month bonus credits). Any unused portion of the prior period’s monthly allotment is forfeited.

Add-on credits do not expire. Credits Customer purchases as one-time add-on top-ups, separate from the monthly allotment, remain in Customer’s balance until consumed or until the Debrief subscription is terminated. Add-on credits are not pro-rated or refundable except as required by law or as set forth in the Master Agreement §10 (limited service warranty remedy) or §13 (termination for convenience remedy). On termination, any unused add-on credits expire with the subscription and are not refunded.

Consumption order. When Customer generates a Brief, Dunamis Studios consumes monthly-allotment and bonus credits first, and draws from add-on credits only after the monthly allotment for the current period is exhausted. This protects the non-expiring add-on balance from being drawn down while unused allotment credits would otherwise be forfeited at period reset.

What counts as consumption. Credits are consumed only when a Brief is successfully generated; failed generations caused by upstream Sub-processor errors (including Anthropic API failures) do not consume credits.

Customer may upgrade or downgrade tiers at any time from the account dashboard. Upgrades take effect immediately, with the new tier’s credit allotment replacing the current balance and the tier-price difference pro-rated for the remainder of the billing period. Downgrades take effect at the start of the next billing period.

In addition to the termination rights in the Master Agreement §13, Dunamis Studios may suspend or terminate Debrief access if Customer’s use of Debrief violates Anthropic’s Usage Policy or if Anthropic terminates or restricts Dunamis Studios’s access to the Claude API such that Debrief cannot functionally operate.

Debrief operates on commercially reasonable efforts. No uptime guarantee, service credits, or failover arrangements apply, consistent with the Master Agreement §17. Debrief performance is materially dependent on Anthropic API availability and response times, which are outside Dunamis Studios’s control.

Property Pulse is a HubSpot CRM card application that displays property change history for HubSpot records (contacts, companies, deals, tickets, and custom objects) and enables inline property editing. For each tracked property, Property Pulse reads the current value, historical change log, and source attribution (including user attribution and CRM UI source) from Customer’s HubSpot portal on demand and displays this information in a card on the HubSpot record.

Property Pulse features include:

• (a) property change history display with source attribution, recency badges, and numeric deltas;
• (b) admin-configurable tracked-property selection per object type;
• (c) user-scoped additional tracked properties (where admin-enabled);
• (d) inline property editing for writable, admin-tracked properties, triggered only by explicit user save;
• (e) filterable change log by date range, source type, user, and search;
• (f) CSV export of property change history.

Property Pulse does not use artificial intelligence and does not transmit Customer Data to Anthropic or any other AI service provider. The AI Output provisions of Master Agreement §7, the AI Output sub-cap in Master Agreement §12, and the Anthropic Usage Policy flow-through in Master Agreement §6 do not apply to Property Pulse.

Property Pulse reads property values, change history, owner/user directory data, property schemas, and pipeline stages from Customer’s HubSpot portal on demand, as required to render each view. No Customer CRM Data is cached or persisted in Dunamis Studios infrastructure; all HubSpot Data is fetched live per user request and discarded after the response is returned.

Dunamis Studios stores only the following in its infrastructure in connection with Property Pulse:

• (a) OAuth access and refresh tokens, stored in managed Redis (Upstash) with TLS in transit and provider-managed encryption at rest;
• (b) rate-limit counters (short-lived, seconds-scale TTL);
• (c) entitlement metadata (portal ID, license status, Stripe reference);
• (d) app-configuration data in HubDB (property names and display settings; no customer CRM values).

Writes to HubSpot occur only via the inline-edit feature, triggered by an explicit user save action, and only to properties that are (i) writable (not read-only or calculated) and (ii) admin-tracked or user-added with admin opt-in.

The CSV export feature generates a file containing property change history (property values, sources, source details, and timestamps) for the requested property and record. The export is authenticated via a short-lived HMAC token (five-minute TTL) bound to the requesting portal, user, object, and property, and is hardened against CSV formula injection. Customer is responsible for the security of exported files once delivered.

Property Pulse is offered as a one-time license per HubSpot portal, described at /custom-development/products/property-pulse.

Current price: US$49 per HubSpot portal, one-time, paid at install.

No recurring fees, subscription charges, or per-user fees apply. The license continues in perpetuity per HubSpot portal, subject to the Master Agreement, this Addendum, and the Customer’s compliance with its terms.

Future Property Pulse updates, bug fixes, and compatibility improvements to the then-current HubSpot API are included in the one-time fee during the ordinary course of Dunamis Studios’s maintenance of Property Pulse. Significant new feature releases may be offered as paid upgrades at Dunamis Studios’s discretion.

Customer may request a full refund of the one-time Property Pulse license fee within seven (7) days of the original install date by contacting support@dunamisstudios.net. After the seven-day window, no refund is issued, except as required by law or as set forth in the Master Agreement §10 (limited service warranty remedy) or §13 (termination for convenience remedy).

Refund of the one-time fee terminates the license for the affected portal. Dunamis Studios will disable access and follow the data-deletion process described in Master Agreement §13.

During the beta period, Property Pulse is provided free of charge. Beta participation is subject to the Master Agreement and this Addendum. The beta-period pricing is $0 and the §P6 refund policy does not apply (there being no fee to refund).

When Property Pulse exits beta, existing beta installations will be notified at least thirty (30) days in advance. At general availability, existing beta installations will be offered the option to (a) convert to a paid license at the then-current one-time fee, or (b) uninstall without charge. No charges will be applied to a beta portal without Customer’s explicit affirmative consent to convert.

In addition to the termination rights in the Master Agreement §13, if HubSpot terminates or restricts Dunamis Studios’s access to its marketplace APIs such that Property Pulse cannot functionally operate, Dunamis Studios may terminate the license for affected portals and issue pro-rated refunds for licenses purchased within the then-current refund window.

Property Pulse operates on commercially reasonable efforts. No uptime guarantee, service credits, or failover arrangements apply, consistent with the Master Agreement §17. Property Pulse performance is materially dependent on HubSpot API availability and response times, which are outside Dunamis Studios’s control.